There are 100s of mutual organisations in the UK, of which AFM members play an important, but not the only, part.

Mutuals are big business. They account for over £90bn in revenues and affect the lives of more than one in three of all UK citizens. They have built up a reputation for working hard for their customers and providing something more than shareholder owned companies.

In this section we provide information about mutuals in general, and in particularly the benefits to consumers of being a customer who “only works for them”.

We also explain how mutuals are governed and provide some key statistics on AFM members.

Click on the relevant tab on the left of this page to find more.